Terms & Conditions

Welcome to Bookapat.com ("Website"), operated by Kent Commercial Compliance Limited, also trading as KC Compliance, Kent Commercial Compliance, and Bookapat.com ("we", "us", "our"). We are registered in the UK (Company No. 15408053), with our registered office at 27 Castle Street, Canterbury, CT1 2PX, UK. These Terms and Conditions ("Terms") govern your use of our Website and Portable Appliance Testing (PAT) services. By using our Website, you agree to these Terms and our Privacy Policy.

1. Definition of Services

We provide PAT (Portable Appliance Testing) services, inspecting and testing electrical appliances to ensure they meet UK safety standards. Our services are subject to change without prior notice.

2. Use of Our Website

Any misuse of the Website or attempts at unauthorised access to secured parts of the Website, associated accounts, servers, or networks is strictly prohibited.

3. Booking Services

Bookings for our PAT services can be made directly through the Website, over the phone, or via email. We will provide confirmation for your booking. We reserve the right to reschedule or cancel bookings due to unforeseen circumstances, with appropriate notice given to you.

4. Cancellation Policy

Cancellations must be notified at least 48 hours before the scheduled service time to avoid charges. Cancellations made within 48 hours of the appointment may incur reasonable costs, such as fuel and labour expenses, which will be communicated to you.

5. Payment Terms

Payment for services is due as specified at the time of booking or service completion. We accept various payment methods, detailed during the booking process or at the time of service completion. Failure to make timely payments may result in the suspension of services.

6. Late Payments

Interest on late payments will be charged in accordance with the Late Payment of Commercial Debts (Interest) Act 1998, accruing from the due date until full payment is received.

7. Intellectual Property Rights

All content on the Website, including text, graphics, and logos, is owned by us or our licensors and is protected by copyright and other intellectual property laws. Unauthorised use is prohibited.

8. Liability Limitation

We shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our Website or services.

9. Governing Law

These Terms are governed and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the UK courts.

10. Changes to Terms

We reserve the right to amend these Terms at any time. Continued use of the Website and services following any changes indicates acceptance of the revised Terms.

11. Contact Information

For questions regarding these Terms or our services, please contact us through the details provided on our Website.